Full payment is due upon receipt of the invoice. Any additional charges incurred during the event (e.g., damages, overtime) are due promptly and will be processed using the credit card on file.

What forms of payment are accepted? We accept the following payment methods:

Cash

Bank Certified Check

ACH

Are there other potential fees?

Yes, additional fees may apply in certain situations, including but not limited to:

Cleaning Deposit: A $500 pre-authorized cleaning deposit is required 10 business days prior to the event. It is refundable if cleanup standards are met.

Damage Fees: The client is responsible for any damages. The minimum fee is $1000, but the final cost will depend on the extent of the damage.

Rental Extension Fee: An hourly fee applies if your event continues past the contracted time. The rate is based on the room size.

Date Transfer Fee (DTF): A 10% fee is charged to postpone and re-book an event.

Security/Parking Staff: Fees apply for events requiring university police or parking attendants.

Smoking Violation: A $3000 fine will be charged for any violation of the non-smoking policy.

Late Setup Changes: Fees will be incurred for setup changes requested on the day of the event.

Vendors, Food & Alcohol:  Can I use my own caterer or outside vendors?

Self-catering and catering from non-preferred vendors are not permitted. You must use a caterer from our approved list, which can be found at: https://www.alumnieventcenter.com/.

What is the policy on alcoholic beverages?

1. Clients may arrange for beer and wine to be served, but it must be purchased and dispensed only by an approved caterer.
2. In compliance with North Carolina state law, proper photo identification is required to verify all guests are 21 years of age or older.
3. Our approved vendors reserve the right to refuse service to anyone who appears intoxicated or cannot produce valid identification.
4. Professional bartenders and security/police officers are required for events with alcohol service. The event host is responsible for all associated fees.
5. Is space available for event exhibitors?
6. Yes, exhibit space is available for a per-day fee. Center management reserves the right to limit the size and number of exhibits based on the event's size and impact on other groups.

Is parking available?

There are 400 parking spaces available near our building. Parking services, including attendants and space reservations, can be arranged through the university's parking services for a fee. The Alumni-Foundation is not responsible for any loss or damage to vehicles or their contents.

What happens in case of severe weather?

The safety of our clients and their guests is our priority. If North Carolina A&T State University closes due to adverse weather conditions, the Alumni-Foundation Event Center will also be closed.

Who is responsible for cleanup?

The event host is responsible for ensuring all vendors comply with the Center's policies. A pre-authorized cleaning deposit of $250 is required. This deposit will be returned within 5-10 business days if the facility is cleaned according to the provided checklist. Clients and guests are not permitted to rearrange the stage, tables, or chairs. Any items left overnight without prior arrangements will be disposed of.

Is smoking permitted?

No. The Event Center is a smoke-free facility. Smoking is only permitted in the parking lot. Any guest found smoking inside or causing damage due to smoking will result in a $1000 fine billed to the event host.

Venue Operations

Will a staff member be present during my event?

Yes, an Event Center staff member will be on-site one hour prior to the event and will remain through the end to oversee operations and the closing process.

Can I ship items to the center?

Shipments may be received no more than 48 hours prior to your event date. All loading and unloading must take place at the loading dock located behind the building. This policy is strictly enforced.